Contact Us

By Phone — (800) 421-4225, ext. 39

8:00 a.m. to 7:00 p.m. Eastern time, Monday through Friday

Please be ready to provide your Plan ID, which is listed on the My Plans page.

Outside the U.S.

If you are outside of the U.S., contact your operator to call us collect:

(757) 670-4900, 8:00 a.m. to 5:00 p.m. Eastern time, Monday through Friday

(949) 975-5000, 11:00 a.m. to 7:00 p.m. Eastern time, Monday through Friday

By Mail:

Indiana Service Center Virginia Service Center
For residents of: AK, AZ, CA, CO, HI, ID, IA, IL, IN, KY, MI, MN, MT, NE, ND, NV, OH, OR, SD, UT, WA, WI, WY and all locations outside the United States. For residents of: AL, AR, CT, DC, DE, FL, GA, KS, LA, MA, MD, ME, MO, MS, NC, NH, NJ, NM, NY, OK, PA, RI, SC, TN, TX, VA, VT and WV.
Map of contiguous United States served by the Indiana service center Map of contiguous United States served by the Virginia service center
American Funds Service Company
P.O. Box 6007
Indianapolis, IN 46206-6007
American Funds Service Company
P.O. Box 2280
Norfolk, VA 23501-2280

Overnight mail address:

American Funds/CB&T
12711 N. Meridian St.
Carmel, IN 46032-9181

Overnight mail address:

American Funds/CB&T
5300 Robin Hood Rd.
Norfolk, VA 23513-2430

Who are you ?

RETIREMENT PLAN INVESTOR

Use your plan ID (available on your account statement) to determine which employer-sponsored retirement plan website to use:

IF YOUR PLAN ID BEGINS WITH IRK, BRK, 1 OR 2

IF YOUR PLAN ID BEGINS WITH IRK, BRK, 34 OR 135

Visit americanfunds.com/retire Visit myretirement.americanfunds.com

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